Method and apparatus for processing voice calls

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8184782
SERIAL NO

10666537

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present disclosure relates to a method and apparatus for processing voice calls. One exemplary embodiment of the present invention is a call recording method for allowing a subscriber to selectively record a call made to the subscriber from callers. The method includes receiving a call at an enhanced service platform from a caller using a telephone number associated with the subscriber. Included is accessing a database associated with the subscriber to determine recording preference and call destination preference. Also included is routing the call based on the call destination preference wherein the enhanced service platform records call voice content in the subscriber data storage area.

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Patent Owner(s)

Patent OwnerAddress
BEST BUY HEALTH INC7601 PENN AVENUE SOUTH RICHFIELD MN 55423

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Anderson, Dean S Cologne, US 10 240
Vatland, Danny James Chanhassen, US 5 103

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