Service level agreements based on objective voice quality testing for voice over IP (VOIP) networks

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United States of America Patent

PATENT NO 8194565
APP PUB NO 20070127391A1
SERIAL NO

11671454

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Abstract

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An objective, service-level specific voice call listening quality test scheme for a Voice Over IP (VOIP) network is presented. Test probes are deployed along the border of the VOIP network. Each test probe is capable of placing calls over the VOIP network to the other test probes at different levels of service and measuring call quality using an objective measurement algorithm such as PAMS or PSQM. The measurement results are collected on an ongoing basis to obtain information on the VOIP network's voice call quality. The information is compared to thresholds to measure performance against Service Level Agreement guarantees.

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Patent Owner(s)

Patent OwnerAddress
LEVEL 3 COMMUNICATIONS LLC1025 ELDORADO BLVD BROOMFIELD CO 80021

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Goodman, Lee Lowell, US 11 367

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