Computer networks
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United States of America Patent
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Jun 5, 2012
Grant Date -
Aug 28, 2008
app pub date -
Oct 16, 2007
filing date -
Oct 26, 2006
priority date (Note) -
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status (Latency Note)
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Abstract
According to one embodiment of the present invention, there is provided a method of analyzing a computer infrastructure providing a service, an intended quality level of the service being defined by at least one service level objective defining a service level quality objective and a related compliance level, the computer infrastructure comprising a plurality of components, the method comprising: obtaining first service level objective compliance data for a selected service level objective, the compliance data being calculated using data collected from the computer infrastructure; calculating second service level objective compliance data for the selected service level objective using in part the collected data and for a selected service level quality objective a value that meets that objective; calculating a difference between the first and second data; and identifying, based on the calculated difference, one or more components suitable for modification.
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