System, method, apparatus, and program for providing electronic manual

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8230041
APP PUB NO 20070033230A1
SERIAL NO

11523005

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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When a customer operates a terminal to send a request for a provision of a manual page to the center via the Internet, the center determines whether the customer who is accessing is a registered customer (user of a copier) based on the stored customer information. In a case where the customer who is accessing the center is a registered customer, the center automatically selects electronic manual file(s) for the copier being used by the customer concerned. And the center generates a manual page representing the content of the selected manual file so that the content of the manual file is noticeable rather than the other information. The center transmits the manual page to the terminal concerned.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
RICOH COMPANY LTD3-6 NAKAMAGOME 1-CHOME OHTA-KU TOKYO 1438555 ?1438555

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hamaguchi, Haruo Tokyo, JP 4 37
Hanai, Atsushi Kanagawa, JP 19 263
Minowa, Kiyohisa Tokyo, JP 4 37
Shinohara, Eiji Kanagawa, JP 133 818
Torikai, Tatsuto Kanagawa, JP 15 165

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