Importance

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Abstract

Request information received by a call handler system specifies multiple acceptable call connection encoding options or formats for communicating with a caller. The call handler system forwards the multiple acceptable call connection encoding options to a called destination. The called destination responds with a selection of a first call connection option from the multiple call connection options. The call handler system selects a second call connection option for providing a ring-back tone to the caller while waiting for the called destination to answer his phone. During the wait, the call handler system provides a ring-back tone to the caller via the second call connection encoding option. Upon detection of the called destination answering his phone, the call handler system discontinues playback of the ring-back tone and notifies the caller to communicate with the called destination via the first call connection encoding option as selected by the called destination.

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First Claim