System for resolving distressed shipments
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United States of America Patent
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Aug 21, 2012
Grant Date -
Sep 2, 2010
app pub date -
May 12, 2010
filing date -
May 9, 2003
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A cooperative system and an associated method are provided for resolving a distressed shipment during transport by a carrier, where the distressed shipment includes one or more parcels rendered temporarily undeliverable by an exception event while in transit from a shipper to a consignee. The inventive method involves the shipper in the task of contacting the consignee for the additional information necessary to resolve the shipment. The system creates a cooperative of participating shippers and carriers, working together to complete a shipment and thereby avoid the delay and expense associated with a premature or unnecessary return.
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