Service management system that enables subscriber-driven changes to service plans
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United States of America Patent
Stats
-
Aug 28, 2012
Grant Date -
Mar 20, 2008
app pub date -
Jun 7, 2006
filing date -
Jun 7, 2006
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.
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