System and method for tracking user interactions and navigation during rich media presentations

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8255512
APP PUB NO 20040006592A1
SERIAL NO

10392055

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Abstract

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A multi-media information system enables tracking of user interactions to media presentations. A content creation phase enables a creator to specify presentation events or user interactions that can be tracked. A token(s) is introduced into the content by the creator to represent each piece of information to be tracked. A deployment delivery phase delivers the presentation to a web page for a user experience phase and interaction. Trackable information is communicated by the user to the tracking server at different instances of time. Each pre-authored trackable information can be flagged to be “real-time” or otherwise at the granularity of the token or at the granularity of each trackable context. When trackable information is not “real-time”, the information is put into one of several information clusters of different priority. When each cluster achieves a critical mass, the cluster moves to a ready state for transmission to the tracking server.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chang, Sih-Pin Subrina Old Tappan, US 7 178
Chen, Shu-Chen Jeane S Chappaqua, US 2 10
Kumar, Keeranoor G Randolph, US 14 459
Lipscomb, James S Yorktown Heights, US 25 872
Menon, Jai Croton-on-Hudson, US 25 1124
Ramchandra, Arun Danbury, US 5 149
Rochan, Sreedhar Mt. Kisco, US 1 8
Zhang, Liang-Jie White Plains, US 46 2185

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