System and method for providing resolutions for abnormally ended jobs on a mainframe computer system

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United States of America Patent

PATENT NO 8255747
SERIAL NO

10999557

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Abstract

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The present invention relates to a system method for automatically providing resolutions for abnormal end codes from a mainframe system. An abnormal end code for a mainframe computer system is received from a user. A storage device is accessed to determine if there is a resolution for the abnormal end code. If there is a resolution for the abnormal end code, the resolution is provided to the user. If there is not a resolution for the abnormal end code, it is determined what question should be asked of the user. The question and the answer to the question received for the abnormal end code help determine the correct resolution for the abnormal end code.

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Patent Owner(s)

  • CENTURYLINK INTELLECTUAL PROPERTY LLC;SPRINT COMMUNICATIONS COMPANY L.P.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Meinsen, David Independence, US 8 20

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