Application access for support users
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United States of America Patent
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Aug 28, 2012
Grant Date -
May 29, 2008
app pub date -
Aug 31, 2006
filing date -
Aug 31, 2006
priority date (Note) -
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status (Latency Note)
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Abstract
One embodiment of the invention relates to a system for providing a support function in maintaining a computing system. The system includes a computer-implemented interface configured to receive a support user identification and a system user identification. The system also includes a support user implementation engine configured to set a support mode based on the support user identification and to log the support user into the computing system based on the system user identification. The system also includes one or more applications implemented by the computing system configured to perform one or more functions on the computing system in accordance with the system user identification and the support user identification.
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