Methods and systems for routing calls
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United States of America Patent
Stats
-
Sep 18, 2012
Grant Date -
N/A
app pub date -
Apr 5, 2007
filing date -
Apr 5, 2006
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.
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