Methods and systems for routing calls

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United States of America Patent

PATENT NO 8270582
SERIAL NO

11697163

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Methods and systems for processing and routing calls are described. A call processing system receives from a telecommunications system a communication indicating that a first call to a user is in progress. A call routing instruction associated with the user is accessed. Based at least in part on the call routing instruction, a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the second call and the third call are placed at substantially the same time or a second call to be placed to a first telephonic device and a third call to be placed to a second telephonic device, wherein the third call is placed if the second call is not timely answered.

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Patent Owner(s)

  • CALLWAVE COMMUNICATIONS, LLC

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kirchhoff, Leland W Santa Barbara, US 54 815
Trandal, David S Santa Barbara, US 116 3304

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