Service model creation using monitored data of the performance management tool

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United States of America Patent

PATENT NO 8285800
APP PUB NO 20110320540A1
SERIAL NO

12823516

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Abstract

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An automated method is provided for constructing or updating a service model that defines the entities in an enterprise's computing environment. The method includes: defining a group of templates for updating the service model, where the group of templates identify different types of entities which comprise the service model and relationships between the types of entities including an entity that links software applications to respective computing infrastructure that supports the software applications; monitoring messages received from monitoring tools residing in the computing environment; and updating a service model in accordance with the group of templates using data encapsulated in the messages.

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Patent Owner(s)

Patent OwnerAddress
DYNATRACE LLC1601 TRAPELO ROAD SUITE 116 WALTHAM MA 02451

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dunn, Bryce Royal Oak, US 5 172
Kowal, Stephen Novi, US 5 51
Mogalayapalli, Murali Novi, US 3 51
Noble, William South Lyon, US 9 397
Oostlander, Bart Northville, US 3 49

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