System and method for establishing a communications session with an end-user based on the state of a network connection

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United States of America Patent

PATENT NO 8289965
APP PUB NO 20080095049A1
SERIAL NO

11583288

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Abstract

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A method for establishing a communications session includes receiving a request to initiate a communications session. The request is associated with an end-user and the end-user is associated with at least two identifiers. The method also includes selecting one of the at least two identifiers in response to performance information associated with the selected one of the at least two identifiers. The method also includes establishing a communications session with the end-user in response to selecting the one of the at least two identifiers.

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Patent Owner(s)

  • EMBARQ HOLDINGS COMPANY, LLC

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bugenhagen, Michael K Olathe, US 209 10830
Stevens, Michael A Louisburg, US 2 109
Wiley, William L Overland Park, US 48 4443

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