Intelligent communication routing system and method
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United States of America Patent
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Oct 30, 2012
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N/A
app pub date -
Apr 3, 2007
filing date -
Apr 3, 2006
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Abstract
A communications routing system, and method, for representing a plurality of predicted characteristics of a plurality of communications sources, each having an economic utility; representing a plurality of predicted characteristics of a plurality of communications targets each having an economic utility; and determining an optimal routing between the plurality of communications sources and the plurality of communications targets, by maximizing an aggregate utility with respect to the respective predicted characteristics of communications source and communications destination represented by linkages.
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