System and method for ranking a posting

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United States of America Patent

PATENT NO 8311792
SERIAL NO

12646859

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Abstract

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A method for training a ranking application. The method includes ranking the help postings to create an initial ranking using initial parameter values, and storing user interactions with the help postings to obtain stored interactions. Simulations are performed using the stored interactions to generate revised parameter values for the ranking application. Performing the simulations includes calculating relevance values from the stored interactions, creating a test posting, assigning, to the test posting, an initial score and a relevance value randomly selected from the relevance values to generate a test ranking, and simulating user interactions with the test ranking to generate simulated rankings. The simulated rankings are analyzed to obtain revised parameter values. The method further includes ranking, using the revised parameter values, the help postings to generate a revised ranking, and displaying the help postings in the forum according to the revised ranking.

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Patent Owner(s)

Patent OwnerAddress
INTUIT INC2700 COAST AVENUE MOUNTAIN VIEW CA 94043

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Morgan, Floyd J Carlsbad, US 9 340
Podgorny, Igor A San Diego, US 82 1174
Szydlowski, Derek La Mesa, US 2 72

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