Call diversion for telephony applications
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United States of America Patent
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-
Dec 4, 2012
Grant Date -
N/A
app pub date -
Jan 15, 2010
filing date -
Mar 8, 2005
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method of initiating outbound calls through a telephony interface. The method accepts an inbound call from a user, authenticates the inbound call against a predetermined user identity, accesses an address book associated with the user identity, receives an spoken request from the user, selects a telephone record in the address book associated with the spoken request, initiates an outbound call to the telephone record; and connects the inbound call with the outbound call responsive to a connection established on the outbound call. In an alternative embodiment the method accepts an inbound call, authenticates the inbound call against a predetermined user identity, receives a dual-tone frequency-modulated input representing a desired outbound call target, initiates an outbound call to the outbound call target, and connects the inbound call with the outbound call responsive to a connection established on the outbound call. A corresponding computer system for each embodiment is also provided.
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