Community driven prioritization of customer issues
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United States of America Patent
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Dec 4, 2012
Grant Date -
Feb 14, 2008
app pub date -
Aug 11, 2006
filing date -
Aug 11, 2006
priority date (Note) -
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Abstract
Community driven prioritization of customer issues is described. In an implementation, a selectable portion of a user interface providing interaction with a community forum is selectable by a user to indicate agreement and associate with a posting in the community forum. The user may then automatically be provided results generated in response to the posting. In another implementation, associations matching a plurality of users and postings are utilized to assign priority to the postings and to prioritize responses to the postings.
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