Personal teller system for remote interactive and personalized banking
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United States of America Patent
Stats
-
Dec 11, 2012
Grant Date -
Jul 19, 2012
app pub date -
Mar 26, 2012
filing date -
Jun 30, 2004
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Systems and methods for providing personalized services to remote customers using personal teller machines (PTM) from a centralized call center. The customer initiates the transaction providing identification at a PTM. The identification of the customer is verified and audio and/or video communication is established between the customer at the PTM and a teller at a teller station in the call center. Upon establishment of video and audio connection, the customer may request the performance of specific financial transactions that are controlled by a teller through the teller station that is connected with the PTM over a network. Upon completion of the transactions of the customer by the teller, a receipt is printed for the customer and the video and audio connections are closed.
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Family
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