Methods and systems for providing contextual information on communication devices and services
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United States of America Patent
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Dec 25, 2012
Grant Date -
Apr 3, 2003
app pub date -
Jun 28, 2002
filing date -
Sep 28, 2001
priority date (Note) -
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status (Latency Note)
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Abstract
Methods and systems for providing contextual information regarding communication devices and/or services. Profile information relating to a user is stored by a communications manager. Data about a communication for the user may be received from a telecommunications manager in a telecommunications network or from a gateway in a data network. A comparison is made between the profile information and the data about the communication. Based on the comparison, contextual information relating to the communication is presented. The contextual information may be presented while the user participates in the communication. The contextual information may relate to a communication device and/or service used in the communication. The contextual information may relate to a discrepancy between the profile information relating to the user and the originating communication device and/or service. Further, the contextual information may be obtained from a telecom manager in a telecommunications network or from a gateway in a data network.
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