Real-time sales support and learning tool
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United States of America Patent
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Jan 22, 2013
Grant Date -
Aug 18, 2011
app pub date -
Feb 25, 2011
filing date -
Mar 19, 2004
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
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