Virtual personal assistant for handling calls in a communication system
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United States of America Patent
Stats
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Feb 19, 2013
Grant Date -
Sep 15, 2011
app pub date -
May 19, 2011
filing date -
Nov 30, 2005
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Connecting a caller with a plurality of destinations using a destination list received from a caller or a designated user. Attempts are made to connect the caller with each of the destinations in the stored destination list, with each attempt including a connectability query to determine whether either the caller or the destination is connectable. Thereafter, the other party is called and offered a connection attempt to the first party. If the second party accepts, a call is made to the first party. If the first party is indeed connectable and answers the call, a connection is established between the two parties. Once the destination list is stored, attempts to connect the caller with each destination can be separately initiated or paused. Furthermore, the stored destination list can be edited even after connection attempts have been initiated.
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Family
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