Methods, systems, and computer-readable media for generating a report indicating job availability
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United States of America Patent
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Feb 19, 2013
Grant Date -
Jan 22, 2009
app pub date -
Jul 17, 2007
filing date -
Jul 17, 2007
priority date (Note) -
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status (Latency Note)
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Abstract
Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed.
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