Performing routing of a phone call based on mutual contacts of a contact list

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8385531
APP PUB NO 20090279680A1
SERIAL NO

12115673

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method, system, and computer program for routing an outgoing communication in real time is presented. A communication is received from a caller to an intended receiving wireless telecommunication device. In response to the communication failing to connect to the intended receiving wireless telecommunication device, scan of other alternate telecommunication devices is initiated to determine if other communication devices are available for receiving a re-route of the original communication. If an alternate telecommunication device is available to receive the communication, then the communication is rerouted to the preferred alternate telecommunication device based on the alternate telecommunication device being a mutual contact of the contact list of the caller telecommunication device and the mapping profile of the intended receiving telecommunication device.

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Patent Owner(s)

Patent OwnerAddress
KYNDRYL INCONE VANDERBILT AVENUE 15TH FLOOR NEW YORK NY 10017

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chavez, Timothy R Austin, US 20 901
Eisinger, Jacob D Austin, US 38 552
Hollinger, Michael C Austin, US 59 1521
King, Jennifer E Austin, US 20 647
Lauridsen, Christina K Austin, US 31 979
Morgan, Fabian F Austin, US 91 2129

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