Systems and methods to facilitate searches of communication references
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United States of America Patent
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Mar 12, 2013
Grant Date -
Dec 31, 2009
app pub date -
May 2, 2008
filing date -
May 3, 2007
priority date (Note) -
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status (Latency Note)
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Abstract
Methods and apparatuses to facilitate searches of communication references for real time communication connections. One embodiment includes: one or more web servers to assign a communication reference to an advisor for distribution by the advisor in one or more documents, to associate at least one keyword with the communication reference, to receive from the advisor a bid price on the keyword associated with the communication reference, and to present the communication reference selected based at least in part on the bid price in response to a search related to the keyword; a session border controller to interface with a packet switched network; and one or more telecommunication servers to determine contact information of the advisor based on the communication reference used by a customer to request a communication connection to the advisor, and to connect the customer to the advisor for real time communications using the determined contact information.
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