System and method for providing seamless music on hold
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United States of America Patent
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Apr 9, 2013
Grant Date -
N/A
app pub date -
Aug 27, 2010
filing date -
Jul 26, 2010
priority date (Note) -
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Abstract
A method of using a computer to provide music on hold, including receiving a telephone call from a caller; determining that the telephone call is to be put on hold at a computer at a first location; using the computer to retrieve from a memory coupled to the computer a music genre corresponding to a telephone number for the telephone call, wherein the telephone number corresponds to a second location; sending a request to a media server for a music file containing music fitting the music genre corresponding to the second location, wherein the media server has stored therein music files for a plurality of genres for a plurality of locations; and streaming via the media server the music file containing music fitting the music genre corresponding to the second location to the caller.
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