Natural language interface customization
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United States of America Patent
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Apr 9, 2013
Grant Date -
Dec 18, 2008
app pub date -
Jun 12, 2007
filing date -
Jun 12, 2007
priority date (Note) -
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status (Latency Note)
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Abstract
A predefined interface is presented to a remote user. A natural language inquiry from the remote user is received via the predefined interface. The natural language inquiry is configured for use in an analysis. A customized interface is presented to the remote user based on the analysis of the natural language inquiry. The customized interface includes a customized set of communications options for the remote user to route communications.
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