User-triggered diagnostic data gathering

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United States of America Patent

PATENT NO 8429467
APP PUB NO 20090106596A1
SERIAL NO

12251743

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An infrastructure is provided for gathering diagnostic data that is relevant to an error or other conditions detected in a monitored system. A diagnosability framework is provided that automates the gathering of relevant diagnostic data upon occurrence of the condition in the monitored system. In one embodiment, context data is determined for the condition detected in the monitored system. A rule-based engine is provided that is configured to automatically determine one or more actions to be performed for the condition detected in the monitored system based on the determined context data. The actions may include performing tasks that gather diagnostic data that is relevant to the detected condition, store the gathered diagnostic data in a repository, recommend one or more diagnostic actions to a user, and other diagnostic related actions.

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Patent Owner(s)

Patent OwnerAddress
ORACLE INTERNATIONAL CORPORATION500 ORACLE PARKWAY MAIL STOP 5OP7 REDWOOD SHORES CA 94065

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dageville, Benoit Foster City, US 474 5529
Fallen, Marcus Belmont, US 10 478
Klein, Jonathan Redwood City, US 52 2222
Mysorenagarajarao, Ajith Kumar San Mateo, US 9 394
Ngai, Gary Saratoga, US 20 800
Ramacher, Mark San Carlos, US 30 1239
Sarig, Yair San Mateo, US 11 478

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