Method and system for filing a complaint related to network-based transactions
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United States of America Patent
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May 7, 2013
Grant Date -
Oct 4, 2012
app pub date -
Jun 14, 2012
filing date -
May 30, 2000
priority date (Note) -
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status (Latency Note)
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Abstract
A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.
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