Method and system for filing a complaint related to network-based transactions

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United States of America Patent

PATENT NO 8438050
APP PUB NO 20120253854A1
SERIAL NO

13523461

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Abstract

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A method and system that allows a user to file a complaint related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via a server: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.

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Patent Owner(s)

  • EBAY INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ching, Randy Mountain View, US 6 36
Dalton, Tola San Jose, US 5 38
Grewal, Gurinder Singh Fremont, US 3 23
Knepfle, Joshua D Cincinnati, US 10 86
Leonardo, Lou Aptos, US 5 34
Ratterman, Robert J Villa Hills, US 11 91

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