Method and system for managing interactive communications campaigns with text messaging

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United States of America Patent

PATENT NO 8462918
SERIAL NO

12626312

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Abstract

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A messaging platform includes a text messaging subsystem that includes a suite of enhancements that facilitate implementation of a multi-channel communications strategy with high level and fine-grained control over outbound message creation or inbound message handling.

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Patent Owner(s)

  • GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Greenberg, Boris Stoneham, US 21 229
Segall, Timothy R Lexington, US 29 478

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