Selecting a message greeting for an unavailable party based upon contextual data associated with a contacting party
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United States of America Patent
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Aug 13, 2013
Grant Date -
N/A
app pub date -
Apr 17, 2012
filing date -
Apr 17, 2012
priority date (Note) -
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Abstract
A message greeting system receives a notification that a party is unavailable in response to a communication initiated by a contacting party. In response to receiving the notification, the message greeting system acquires contextual data associated with the contacting party, determines a message greeting that is appropriate for the contacting party based upon the contextual data, acquires the appropriate message greeting, and sends the appropriate message greeting to a contacting party device associated with the contacting party. The appropriate message greeting includes a message greeting that is usable by the contacting party given a context in which the contacting party is involved as identified by the contextual data. In some embodiments, the message greeting system acquires the appropriate message greeting by adapting an inappropriate message greeting for the context in which the contacting party is involved, thereby creating the appropriate message greeting.
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