System and method for remotely repairing and maintaining a telecommunication service using service relationships and service management system employing the same

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United States of America Patent

PATENT NO 8533021
APP PUB NO 20090132324A1
SERIAL NO

12276279

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Abstract

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A service management system and method. In one embodiment, the service management system includes: (1) a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof and (2) a service management engine coupled to the service description repository and configured to employ one of the service descriptions to repair a corresponding one of the services using a predefined relationship among a subscriber, at least one of the systems and devices and optimal values.

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Patent Owner(s)

  • WSOU INVESTMENTS, LLC

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Pelley, Edward S Cedar Park, US 16 146
Shah, Bipin H Austin, US 3 6

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