Automated system and method for delivery of messages and processing of message responses
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United States of America Patent
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Oct 22, 2013
Issued Date -
N/A
app pub date -
Jun 21, 2011
filing date -
Feb 2, 1999
priority date (Note) -
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status (Latency Note)
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Abstract
An automated system for delivery of messages to multiple recipients, and for processing of responses to the messages, includes a message client, message server, and a system database. A message is created using a universal message form. The message content can be translated into multiple formats and sent to one or more different recipients using one or more different types of messaging devices, including pagers, e-mail readers, telephones, cellular telephones, personal computers, fax machines, and voice mail systems. A recipient profile manager allows each recipient to select the messaging devices to be used for message delivery as well as preferred messaging schedules, priorities, and message security. Receipt of the messages by the recipients is verified, response requirements collected and consolidated from multiple sources and presented to the message originator in a structured format.
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