Automatic complaint registration for violations of telephonic communication regulations
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United States of America Patent
Stats
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Nov 5, 2013
Grant Date -
Apr 24, 2008
app pub date -
Oct 18, 2006
filing date -
Oct 18, 2006
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
In an embodiment, a method comprises receiving call information to record a complaint from a called party against a calling party relating to receipt of a call and adding the call information to a complaint database. The call information may be retrieved from the complaint database and a check made for a match between called party information in a regulatory database and the call information. The call information may be updated in the complaint database based on results of the match checking. Reverse lookup information in a third party database may be requested with the call information updated in the complaint database based on results of the request. An entity may request complaint information from the complaint database. In response to the request, an application server may retrieve the requested complaint information from the complaint database and deliver the retrieved complaint information to the entity.
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