Customer relationship management system for physical locations
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United States of America Patent
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Dec 3, 2013
Grant Date -
May 13, 2004
app pub date -
Jan 27, 2003
filing date -
Nov 7, 2002
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method and computer program product for managing information about transactions occurring in a physical establishment includes gathering information about multiple transactions at a physical establishment, and storing the information as metadata. A byte stream corresponding to the metadata is generated. Several elements of the metadata are associated with a particular session based on predefined criteria.
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