Multi-domain login and messaging

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United States of America Patent

PATENT NO 8615791
SERIAL NO

13373598

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Abstract

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A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.

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Patent Owner(s)

  • ALORICA BUSINESS SOLUTIONS, LLC

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cordell, Jeffrey William Omaha, US 73 327
Fecci, Michael S Omaha, US 3 21
Larson, Larry Trent Bennington, US 7 23
Morris, Raymond Onslow Omaha, US 3 21
Pierson, Kevin Peter Omaha, US 5 22

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