Importance

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Abstract

Systems and methods are provided to assist an emergency dispatcher in responding to emergency calls reporting incidents involving a hate crime or other anti-social behavior toward a victim. The systems and methods can include an emergency police dispatch protocol configured to facilitate uniform and consistent gathering of information about an incident being reported and configured to determine a determinant value corresponding to an appropriate emergency dispatch response. A diagnostic tool is provided to aid the dispatcher in gathering information about the victim that pertains to one or more bias categories. The victim information can be used to identify one or more potential biases that could have motivated the perpetrator of the hate crime or other anti-social behavior. The diagnostic tool facilitates uniform and consistent gathering of victim information pertaining to various bias types. The information may be stored and/or processed for use in monitoring and/or tracking hate crimes and other anti-social behavior. The diagnostic tool can be launched automatically by the emergency dispatch protocol, or manually by a dispatcher. The diagnostic tool presents a user interface that provides, among other things, instructions, symptoms, and input fields.

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First Claim