Methods and systems for managing telecommunications and for translating voice messages to text messages

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United States of America Patent

PATENT NO 8688092
SERIAL NO

13898001

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Systems and methods that can be utilized to convert a voice communication received over a telecommunication network to text are described. In an illustrative embodiment, a call processing system coupled to a telecommunications network receives a call from a caller intended for a first party, wherein the call is associated with call signaling information. At least a portion of the call signaling information is stored in a computer readable medium. A greeting is played the caller, and a voice communication from the caller is recorded. At least a portion of the voice communication is converted to text, which is analyzed to identify portions that are inferred to be relatively more important to communicate to the first party. A text communication is generated including at least some of the identified portions and including fewer words than the recorded voice communication. At least a portion of the text communication is made available to the first party over a data network.

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Patent Owner(s)

  • CALLWAVE COMMUNICATIONS, LLC

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bladon, Anthony Santa Barbara, US 5 84
Giannini, David Santa Barbara, US 16 473
Hofstatter, David Frank Santa Barbara, US 8 200
Kelley, Colin Santa Barbara, US 26 745
Kirchhoff, Leland W Santa Barbara, US 54 817
McClintock, David C Santa Barbara, US 19 199
Smith, Robert F Santa Barbara, US 119 1725
Trandal, David S Santa Barbara, US 116 3309

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