Systems and methods for providing answering services
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United States of America Patent
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May 6, 2014
Issued Date -
N/A
app pub date -
Jul 9, 2007
filing date -
Jul 10, 2006
priority date (Note) -
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status (Latency Note)
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Abstract
The present invention includes a method and system for the management and routing of telecommunications information on data and telephone lines. In one exemplary embodiment in accordance with the present invention, a flexible system whereby business information is correlated to a user's telephone number is provided. In another exemplary embodiment, the present invention provides an on-line answering service in which the identification information of the called party can be maintained during call forwarding and/or diversion. In another exemplary embodiment, the identification information of the user called can be detected by the answering system. In addition, in another exemplary embodiment, the present invention provides answering services access to information about the called party as well as the calling party in order to facilitate the answering services' responses on behalf of their users.
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