Speech analytics system and system and method for determining structured speech

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United States of America Patent

PATENT NO 8719016
SERIAL NO

12755549

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Abstract

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A method for converting speech to text in a speech analytics system is provided. The method includes receiving audio data containing speech made up of sounds from an audio source, processing the sounds with a phonetic module resulting in symbols corresponding to the sounds, and processing the symbols with a language module and occurrence table resulting in text. The method also includes determining a probability of correct translation for each word in the text, comparing the probability of correct translation for each word in the text to the occurrence table, and adjusting the occurrence table based on the probability of correct translation for each word in the text.

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Patent Owner(s)

  • VERINT AMERICAS INC.;VERINT SYSTEMS LTD.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Achituv, Ran Hod Hasharon, IL 33 354
Shapira, Ido Tel Aviv, IL 36 447
Ziv, Omer Rehovot, IL 60 1601

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