Metrics-based accessing of social threads

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United States of America Patent

PATENT NO 8738603
SERIAL NO

13111183

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Abstract

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A method of accessing feeds based on metrics is provided. Feeds, each associated with an object stored in a database system, are provided to users of the database system. Inferential user interaction data captures implicit user behavior of users of the database system, wherein the data is generated in relation to a feed. Feed metrics are determined based on the user interaction data, wherein a feed metric is based upon statistics comprising user consumption, user responsiveness, content proliferation, and feed life. Finally, an action is executed in relation to at least one feed based on the feed metrics, wherein the action comprises discontinuing the feed, characterizing a feed, determining that a feed can be monetized, determining that a feed should be cached, or determining that intervention in a feed is advisable.

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Patent Owner(s)

Patent OwnerAddress
SALESFORCE COM INCTHE LANDMARK @ ONE MARKET SUITE 300 SAN FRANCISCO CA 94105

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fischer, Ronald F San Francisco, US 16 235

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