Analysis of self-service terminal operational data
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United States of America Patent
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May 27, 2014
Grant Date -
N/A
app pub date -
Jun 15, 2009
filing date -
Apr 30, 2009
priority date (Note) -
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Abstract
Apparatus and methods for remotely managing a self-service terminal. The apparatus and methods may involve a receiver module configured to receive an input from a self-service device, a computational module and a transmission module. The input may include information regarding a fault-related event. The computational module may determine whether an index corresponding to the fault-related event exceeds a predetermined threshold based on fault-related events. The transmission module may send an electronic notification of a possible self-service device operational failure if the index exceeds the predetermined threshold.
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