Methods and systems for automatic forwarding of communications to a preferred device
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United States of America Patent
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Jun 24, 2014
Grant Date -
Aug 10, 2006
app pub date -
Nov 24, 2003
filing date -
Feb 27, 2001
priority date (Note) -
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status (Latency Note)
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Abstract
Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.
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