Transaction tool management integration with change management

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United States of America Patent

PATENT NO 8763011
APP PUB NO 20120272250A1
SERIAL NO

13534748

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A change management system is integrated with a transaction tool management system including a processor for scheduling a change in status of at least one transaction tool of the transaction tool management system. The system includes a receiver that receives a request for approval of the change in the status of the at least one transaction tool, a storage that stores the received request, a transaction tool classification process module that classifies transaction tools, and a change management module that schedules the change in status when the request for approval is approved. The change management module uses classification information from the transaction tool classification process module to schedule the change in status. The change management system uses information available from the transaction tool management system to schedule the change in the status of the at least one transaction tool managed by the transaction tool management system.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.;SBC KNOWLEDGE VENTURES, L.P.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cheaney, Michael David Arnold, US 6 238
Novack, Brian M St. Louis, US 68 1032
Thompson, Timothy R St. Louis, US 23 529

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