User assistance via customer premises equipment media files

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8782730
APP PUB NO 20120151549A1
SERIAL NO

12964540

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A particular customer premises equipment (CPE) device includes a display interface, a processor, and a memory accessible to the processor. The memory includes a plurality of media files that include user assistance information. The memory also includes instructions executable by the processor to access a media file of the plurality of media files and, in response to a user request for assistance, send content of the media file to a display device via a display interface.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bajpay, Paritosh Edison, US 167 1897
Donovan, John Michael San Antonio, US 5 54
Kumar, Shiv Marlboro, US 103 2443
Ravi, Narendra Howell, US 7 176

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