Method and apparatus for efficient handling of product return transactions
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United States of America Patent
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Jul 22, 2014
Grant Date -
Jun 28, 2012
app pub date -
Dec 23, 2011
filing date -
Oct 2, 1996
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method and apparatus for efficient handling of product returns to reduce associated costs. A computer system at a regional product return center scans a returned product for identifying information, accesses a manufacturer return approval computer system through the internet or the like, and then submits the identifying information to the manufacturer for return approval. The manufacturer computer system utilizes the identifying information to access an electronic registration database to determine whether the returned product satisfies applicable return criteria. If so, the product is approved for return to the manufacturer.
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