Site integration management system for operational support service in an internet data center
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United States of America Patent
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Jul 22, 2014
Grant Date -
Jul 17, 2008
app pub date -
Jan 30, 2008
filing date -
Sep 7, 2001
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method for managing an event by a Management system for an Internet Data Center (IDC). The IDC includes an Information Technology and Network Management System (IT&N) for managing the IDC, and a Building Management System (BMS) for monitoring facilities related to the IDC. The BMS is connected to the IT&N. An occurrence of the event is detected. The IT&N launches a first program that activates variables defining a critical situation impacted by the event. The IT&N starts a second program associated with requirements of a Service Level Agreement (SLA) with respect to the activated variables. The second program chooses actions dictated by the requirements of the SLA with respect to the activated variables. The actions are performed by executing internal commands within the IT&N or by the BMS performing the actions after the BMS has received an identification of the actions from the IT&N.
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