Feedback-based symptom and condition correlation
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United States of America Patent
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Aug 19, 2014
Grant Date -
Nov 29, 2012
app pub date -
May 26, 2011
filing date -
May 26, 2011
priority date (Note) -
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Abstract
Feedback data can be received from client agents running on client computer systems. The feedback data can include data on the symptoms and conditions for rules that relate computer system symptoms to computer system conditions. The feedback data can be analyzed to produce correlation information that quantifies a degree of correlation between the symptom(s) and condition(s) related by the rule(s). It may be determined whether analysis of the feedback data warrants including one of the rules in correlation mappings to be applied to monitored computer systems. If so, then that rule can be included in the mappings. Information representing the correlation mappings may be transmitted to the monitored computer system(s). Additionally, information representing the correlation mappings may be transmitted to the monitored computer system(s), and types of feedback data collected from the client agents can be altered on the basis of the correlation information.
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