Identifying actions to take with regard to repeat callers

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8824653
APP PUB NO 20120057690A1
SERIAL NO

12877523

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A call handling system receives an incoming call from a caller. In response to receiving the incoming call, the call handling system determines a call count for the caller. The call count for the caller is based on a number of calls in a sequence of calls received by the call handling system from the caller, including the incoming call. A maximum amount of time between any of the calls in the sequence of calls does not exceed an expiration period. Based on the call count for the caller, the call handling system identifies and performs an action to take with regard to the incoming call.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • COX COMMUNICATIONS, INC.

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cutajar, Louis J Woodstock, US 1 4

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
11.5 Year Payment $7400.00 $3700.00 $1850.00 Mar 2, 2026
Fee Large entity fee small entity fee micro entity fee
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00