Method and apparatus for automated staff assignment
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United States of America Patent
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Sep 2, 2014
Grant Date -
Dec 13, 2007
app pub date -
May 2, 2006
filing date -
May 2, 2006
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method and an apparatus perform automatic assignment in an environment. The apparatus according to one embodiment comprises an event handler for extracting event elements from reports in the environment; an assignment handler for assigning information to the reports, the assignment handler assigning information to the reports by assigning events to the reports using the event elements of the reports, and assigning staff of the environment to the events; and an action handler for generating actions for the events and sending the actions to the assigned staff.
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Family
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