Computer based guest monitoring and identification system and method

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8830030
APP PUB NO 20080284562A1
SERIAL NO

12006376

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A guest monitoring and identification system is shown. The system comprises an RFID carried by a guest and includes therein programmed predetermined data identifying a guest. An activating transmitter transmits a monitoring signal over a designated area to be traversed by a guest having the RFID. A receiver receives from the RFID a transmitted data signal containing the programmed predetermined data identifying the guest. A guest identification and service information processor receives the transmitted data signal. The processor interprets the programmed predetermined data identifying a guest and generates data/information signals providing the name and service profile for an identified guest. A communication device communicates to service staff the name and service profile for an identified guest.

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Patent Owner(s)

Patent OwnerAddress
OPENTABLE INC1 MONTGOMERY STREET SUITE 700 SAN FRANCISCO CA 94104

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Arthurs, David J Milwaukee, US 2 55
Swafford,, III Robert M Cudahy, US 2 43

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